Cookies Policy

Last updated: January 15, 2024

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners. Cookies help us enhance your browsing experience and deliver personalized content and services.

Types of Cookies We Use

We use different types of cookies to run our website and enhance your experience. Here is a breakdown of the cookies we use:

Essential Cookies

Always Active

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Session cookiesAuthentication cookiesSecurity cookiesLoad balancing cookies

Functional Cookies

Optional

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Language preference cookiesRegion/location cookiesUser preference cookiesChat support cookies

Analytics Cookies

Optional

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular.

Google AnalyticsPage view trackingUser journey analysisPerformance metrics

Marketing Cookies

Optional

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

Facebook PixelGoogle AdsRetargeting cookiesSocial media cookies

Specific Cookies We Use

Below is a detailed list of the cookies we use on our website.

Cookie NameProviderPurposeDurationType
session_idRENO VELAMaintains your session state across pagesSessionEssential
cart_tokenRENO VELAStores your shopping cart contents30 daysEssential
auth_tokenRENO VELAKeeps you logged in to your account7 daysEssential
preferencesRENO VELARemembers your site preferences1 yearFunctional
_gaGoogle AnalyticsDistinguishes unique users2 yearsAnalytics
_gidGoogle AnalyticsDistinguishes unique users24 hoursAnalytics
_fbpFacebookDelivers advertisements3 monthsMarketing

Managing Your Cookie Preferences

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Browser Controls

Most browsers allow you to control cookies through their settings. You can set your browser to alert you when a cookie is being set, block all cookies, or delete cookies when you close the browser.

Opt-Out Links

You can opt out of third-party cookies used for advertising purposes by visiting:

Questions About Cookies?

If you have any questions about our use of cookies, please contact us.

privacy@renovela.com